Mobile and online banking
To deposit a check or pay bills, many of our customers join the rest of the country in taking advantage of mobile banking. Where does mobile banking fit into peoples' lives? According to a recent survey by Accenture, the top three reasons for using mobile banking are to make a payment, deposit a check and view a past transaction. But, mobile banking hasn't caught on for everyone. Accenture found that 35% of consumers don't use their smart phone for their banking needs.
Using a computer instead of a phone is also a big trend in banking, and 60% of those surveyed go online weekly for personal banking purposes. Clearly, using alternative means of banking will continue to grow as a trend in the future.