Frequently asked questions

Please call U.S. Bank customer service at 800-872-2657. We accept relay calls. U.S. Bank branches will be unable to assist PurePoint clients.

Accounts were closed on April 28, 2023. A check for each account was mailed to the primary account owner or trust address.

Yes, U.S. Bank is now the administrator of your PurePoint records following its closure.

U.S. Bank will serve as the administrator of your tax reporting documents for 2023. For other tax questions, we suggest that you consult your tax advisor.

Your 1099-INT will be sent via mail in January 2024.

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Disclosures

Deposit products are offered by U.S. Bank National Association. Member FDIC.